Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

There are many shipping carriers, our favorite at Jkgmall are as follow UPS, USPS, DHL and ePacket these are the company that best suit our business in many ways.

Do You Ship Internationally?

Yes! Our company is based in the United States and we ship to countries like United Kingdom, Australia, and Canada only.

How Long Will It Take To Get My Package?

That's Depended on the location of the Inventory, Most of all Packages are delivered Within 3-14 days Maximum, some may take up to 21 days to deliver. We will not take any longer than 14 days. If an issue arises doing delivery please notify us.

PAYMENT

What Payment Methods Are Accepted?

We accepted all major credit and debit cards, why keeping your information safe at all time.

Is Buying On-Line Safe?

Guarantee, All card Information is encrypted back by Secure Sockets Layer (SSL) and Firewall.

Order & Retunrs

How do I place an Order?

You can place an order by going to Jkgmall.com and browsing through our over 150 categories to find what you are looking for and hit the add to cart or buy now button and go through the checkout process and your product or products will be shipping to you.

How Can I Cancel Or Change My Order?

To cancel an order contact us right after you have placed the order otherwise we are going to process the order.

Do I need an account to place an order?

No, You do not need an account to place an order but we advise that you have one to keep track of your orders or for your next purchase.

How Do I Track My Order?

Go to our Order Tracking page and enter your Order ID and Billing Email to Track your Order.

How Can I Return a Product?

To return your product, you should mail your product to Gbarpul Inc, 1207 La Fontenay Court, Louisville KY 40223, United States, In some case, you may keep the item.
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